Delivery Information

Thank you for shopping with us at Ista Books! We’re committed to delivering your favourite books quickly, safely, and reliably. Below you’ll find important information about our shipping and delivery process.

Shipping within the United States

Processing Time: Orders are typically processed and shipped within 1–2 business days.
Standard Shipping: 3–7 business days via USPS, UPS, or FedEx.
Expedited Shipping: 2–3 business days (available at checkout for an additional cost).
Overnight Shipping: Available for select items. Please contact us before placing your order for confirmation.

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. You can track the status of your delivery in real-time through our website or the carrier’s tracking page.

Delivery Issues

If your package is delayed, lost, or arrives damaged:

Contact us at info@istabooks.com within 7 days of expected delivery.
Include your order number and a brief description of the issue.

Incorrect Address Policy

Please double-check your shipping address before placing your order. If an incorrect address is provided:

We are not responsible for lost or misdelivered packages.
If the package is returned to us, we’ll reach out to arrange reshipment (additional shipping charges may apply).